Returns & Exchanges

MUJI Australia is dedicated to providing high-quality products and offers a flexible return policy for items in their original condition within 30 days of purchase. Please ensure you have your valid tax invoice or receipt to facilitate a smooth exchange or refund process.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unused, in original packaging with tags attached, and were purchased within the last 30 days.

• 2.
  Prepare Documentation

  Gather your original tax invoice or online order confirmation email as proof of purchase is mandatory for all returns.

• 3.
  Choose Return Method

  Visit any MUJI Australia retail store for an immediate exchange or refund, or contact our customer service team to initiate a return via post.

• 4.
  Receive Refund

  Once your return is processed and approved, a refund will be issued to your original payment method within 5-10 business days.